Frequently Asked Questions
Everything you need to know about your Keeks shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Keeks ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Are your materials sustainably sourced?
We are committed to conscious fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.